• when designing, making art, or building in general it's often good idea to play with the material as directly as possible - this allows us to use Epistemic Actions to think about the task differently, and forces Understanding Through Building

Reflective practice, the framing and evaluation of a design challenge by working it through, rather than just thinking it through, points out that physical action and cognition are interconnected. Successful product designs result from a series of "conversations with materials." Here, the "conversations" are interactions between the designer and the design medium - sketching on paper, shaping clay, building with foam core (...). The epistemic production of concrete prototypes provides the crucial element of surprise, unexpected realizations that the designer could not have arrived at without producing a concrete manifestation of her ideas.

(...)

Our own fieldwork with design professionals underscores the centrality of thinking through prototyping. One architect estimated the number of tangible prototypes made for a building to be between 200 and 300 in his own practice. A design director stressed the importance of generating a wide range of different tangible and virtual prototypes. Because different styles and fidelities of artifacts yield different perspectives, externalizing ideas through a variety of prototypes affords a richer understanding of a design.

— How Bodies Matter: Five Themes for Interaction Design - Scott Klemmer, et al.

It is also now widely recognised that design problems are ill-defined, ill-structured, or "wicked". They are not the same as the "puzzles" that scientists, mathematicians and other scholars set themselves. They are not problems for which all the necessary information is, or ever can be, available to the problem-solver. They are therefore not susceptible to exhaustive analysis, and there can never be a guarantee that "correct" solutions can be found for them. In this context a solution-focused strategy is clearly preferable to a problem-focused one: it will always be possible to go on analysing "the problem", but the designer's task is to produce "the solution". It is only in terms of a conjectured solution that the problem can be contained within manageable bounds. What designers tend to do, therefore, is to seek, or impose a "primary generator" which both defines the limits of the problem and suggests the nature of its possible solution. In order to cope with ill-defined problems, designers have to learn to have the self-confidence to define, redefine and change the problem-as-given in the light of the solution that emerges from their minds and hands.

— Designerly Ways Of Knowing

• interestingly in a design problem-solving process often the problem definition is a part of the problem that needs solving, and here "working with the material" is working with the feedback loop of question-solution - asking questions provides solutions that allow the designer problem-solver to reformulate questions:

  Problem formulation and problem solution are mutually-recursive processes.

  You need to go back and forth between trying to formulate the problem and trying to solve it. A "waterfall" approach, in which you take the formulation as set in stone and just try to solve it, is rarely effective.

  — How To Think Real Good